Atlassian Cloud outage hits 400 customers
Having accidentally deleted its own products and third-party applications during scheduled cloud maintenance, Atlassian is continuing full restoration for approximately 400 customers. However, a full recovery may take as long as two weeks, the company said on Tuesday.As part of scheduled maintenance on selected cloud products, Atlassian ran a script to delete legacy data from a deprecated service. But the script erroneously deleted sites, associated products, users, and third-party applications, the company reported on April 6. Atlassian said it maintains extensive backup and recovery systems and there has been no data loss for customers restored to date. Engineers are working to achieve full and safe restoration for roughly 400 customers.To read this article in full, please click here
Having accidentally deleted its own products and third-party applications during scheduled cloud maintenance, Atlassian is continuing full restoration for approximately 400 customers. However, a full recovery may take as long as two weeks, the company said on Tuesday.
As part of scheduled maintenance on selected cloud products, Atlassian ran a script to delete legacy data from a deprecated service. But the script erroneously deleted sites, associated products, users, and third-party applications, the company reported on April 6. Atlassian said it maintains extensive backup and recovery systems and there has been no data loss for customers restored to date. Engineers are working to achieve full and safe restoration for roughly 400 customers.
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